Retail Cyber Insurance

If you wish to get coverage against phishing and cyber stalking, Retail Cyber Security should be in place.


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Retail Cyber Security Insurance peace of mind by offering a financial security from any kind of digital disaster.

With digitalization and advancement in internet technology, your assets too are moving gradually into the digital world. Internet might have given us convenience, but, at the same time it has deemed to be a dangerous place that might expose you to cyber risks. These risks include, fraudulent transactions involving your debit cards, credit cards, damage to your e-reputation, etc. Mostly, every business view internet security as a mixture of passwords, anti-virus software as well as firewalls. However, with the number of cases growing day-by-day; those defences certainly haven’t been enough.

Today due to the increased internet penetration, social media as well as digital banking transactions, accidentally we all are exposed to cyber-attacks. Misuse of your financial information to cyber stalking, data theft, etc. is all taken care by Retail Cyber Insurance. Understanding the new-age risk factors as well as its impact, Retail Cyber Insurance offers you optimum protection against any sort of cyber risks and threats. It covers social media liability, malware attack, identity theft, IT theft loss, cyber stalking, etc. Providing protection to the individual customers in case of an online breach that would directly arise from the internet usage, by the third-parties causing due to covered risk, is the main goal of ‘Retail Cyber Insurance’.

Types of Cyber Insurance

Individuals Cyber Insurance

Individuals Cyber Insurance

This type of insurance is good for daily online users. Any risks that are associated with fraudulent activities such as identity theft, cyber stalking, IT theft, and malware attacks, loss and social media liabilities, etc. are covered.

Cyber Liability Insurance

Cyber Liability Insurance

This type of insurance offers coverage for any cyber risks that are associated with IT firms. This is because IT firms are responsible when it comes to storage of the customers’ personal as well as the financial data on the servers.

List of Standard Inclusions and Exclusions under Retail Cyber Insurance

With the availability of internet, we spend time to shop, surf as well as meet new people. At the same time, there are risks associated too cyberspace. With Retail Cyber Insurance in place, you can cover these risks in the event of online breach in today’s internet era. Let’s find out in detail what this Retail Cyber Insurance covers:

  • Damage to online reputation: There are chances that any third-party can publish harmful information about you via blogs, posts, website as well as social media. Such damages that harm your e-reputation are covered by Retail Cyber Insurance.
  • E-extortion: Retail Cyber Insurance offers coverage for any financial loss that you may suffer in case of a threat due to extortion threat.
  • Cyber bullying: You might fall prey to internet bullying. Retail Cyber Insurance offers coverage for victims of such cyber bullying as well as mental harassment for having to spend on psychological counselling
  • Identity theft: Cyber Insurance offers coverage for any unauthorised or fraudulent access to usage, alteration or deletion with regards to your personal data that was stored in your laptop/computer including your digital devices. Identity theft also covers transportation costs to the court as well as photocopying of documents and any prosecution costs against third-parties.
  • Social Media Liability: The Retail Cyber Insurance covers any costs borne for defense and prosecution because of cyber-attack done to your legitimate social media account.
  • Malware Attack: This type of Cyber Insurance covers any computer program received via file transfer, SMS, downloaded programs. This can either be through internet or any digital means by your computer system that includes your digital devices nastily made to damage or infiltrate it without any consent of yours.
  • IT theft loss: IT Theft loss refers to funds that you have wrongfully or erroneously paid resulting into Third Party’s unauthorized targeted cyber intrusion in your computers. This type of cover offers protection to any financial loss due to IT theft and cost of prosecution against a third party to cause IT theft. It also offers coverage for expenses that include legal fees for a claim filed by the insured person against any payment systems operators or financial institution.
  • Phishing: Phishing refers to an attempt that was made to incur your most sensitive information such as credit card details, usernames and passwords. It sometimes also includes money asked indirectly. The main purpose behind obtaining such sensitive information is for malicious reasons. The Retail Cyber Insurance offers coverage for prosecution costs against any third-party for phishing attack. It also covers victims of phishing by a third-party for bearing the pure financial loss.
  • Email Spoofing: Email spoofing denotes a forgery of an email-header for the message to appear to originate from the actual source. The Retail Cyber Insurance offers coverage for prosecution costs against any third-party for email spoofing. It also covers victims of email spoofing by a third-party for bearing the pure financial loss.
  • Media liability claims: Media Liability claims refers to any liability that arises out of any unintended broadcasting or publication causing a Cyber Attack on your digital devices or your computer system. It offers coverage for prosecution costs against any third-party for wrongful act of media. Retail Cyber Insurance also covers transportation costs to the court as well as photocopying documents.
  • Privacy & Data breach by Third-party: This refers to your personal data getting unauthorised disclosure by a third party or the third party using your personal data in their computer system.

The Retail Cyber Insurance doesn’t cover the below mentioned instances:

  • Prior circumstances
  • Illegal or malicious act
  • Any business activities or work conducted for gainful employment either part time or full time
  • Any loss intentionally created by you directly or indirectly
  • War & Terrorism
  • Dishonest and improper conduct
  • Bodily Injury / Property damage
  • Any assumed liability
  • Any loss or damage done to the tangible property
  • Infringement of intellectual rights of the property
  • Any fees incurred before the claim acceptance
  • Inherent defect to the product
  • Liabilities that are related to commodities, derivatives, foreign exchange, currencies, federal funds, etc.
  • Claims made in relation to the Outage of external networks
  • Any reimbursement done by the bank towards the losses
  • Unsolicited Communication
  • Unauthorized Collection of data
  • Immoral / Obscene Services

Some of the frequently asked questions about Retail Cyber Insurance.

Any individual who is 18 years above age can buy the Retail Cyber Insurance Policy.


Any illegitimate transfer of data that is available on the digital platform is referred as a ‘Cyber-attack’

Usually, cyber insurance is available only for a fixed tenure of 1 year.

Yes, reporting tenure can be extended depending on the insurer. However, usually a period of 90 days is allowed for extension


You very well know that you’ve paid for it but are hoping to never require using it! When you file an insurance claim, you probably have suffered some type of loss or damage that is insured by your Insurer. This is when your Insurer offers you coverage and compensation for the losses covered or for the damages after validating your claim. So it is vital to be familiar with the claim process to avoid any headache at the later stage.

Your Policy

You may have bought an insurance policy, yet have thousands of queries and doubts. Our ‘Your Policy’ section is the fastest way to resolve your insurance related doubts and queries. All you need to do is attach your active insurance policy and write to us about your queries. We never let our customers down.

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