Cyber Insurance Claim

If your computer or mobile has been HACKED, your Cyber Security Insurance Claim would manage the evolving risk


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Retail Cyber Insurance should be thought as another layer of business continuity, irrespective of whether you’re dealing with any protected data or not.

In case your company experiences a disruptive security incident, the Retail Cyber Insurance would help you keep operational; reason being breaches are downright costly. A single breach could easily cost you thousands of rupees in legal fees, investigation, recovery cost for identity theft, informing your clients of the breach, downtime costs, restoring data, etc. Usually small businesses can’t manage such sort of expenses, and shut down within a few months of a breach. Fortunately, these are exactly the factors cyber liability insurance can help you with. Therefore, knowing the Cyber Security Claim Processes is very important.

Benefits of Buying Cyber Security Insurance - Add On's

Protection of Digital Assets

Protect Digital Assets from Malware

This offers coverage for the cost of restoring and recollecting the digital data maximum up to 10% of the limit of the total liability

For Family

For Family

You can buy coverage for a maximum of 4 family members covering yourself, spouse as well as your dependent children

Step-by-Step process to Claim Retail Cyber Insurance

The claim settlement process for Cyber insurance is quick and easy. Mentioned are the steps below for claiming Retail Cyber Insurance:

  • Submit your Retail Cyber Insurance Claim within 90 days in a written format

  • Submit the needed evidence of loss to the insurance company

  • The insurance company will appoint a surveyor to investigate and verify the claim

  • The insured would be paid the compensation in case the claim is according to the policy

  • Experts suggest to opt for an individual health insurance that offers lifetime renewability

  • However, if the insurance company rejects the claim, it would be accordingly informed to the claimant

  • In case the claimant finds that the resolution isn’t satisfactory, he/she may ask for arbitration

  • The insurance company will usually take not more than 30 days to settle your Retail Cyber Insurance Claim.

Mentioned below are the documents required to process the Retail Cyber Insurance claim:

  • Duly filled in Cyber Insurance Claim Form

  • Forensic reports

  • Screenshots of the findings

  • All the detailed information and proofs about the loss such as the dates, acts or situations, people who were involved and mitigating practices, if any.

Some of the frequently asked questions about Cyber Insurance Claim

Yes, you will yet be eligible for a health insurance plan even though you have been Any individual who is 18 years above age can buy the Retail Cyber Insurance Policy.


Any illegitimate transfer of data that is available on the digital platform is referred to as a ‘Cyber-attack’.

Usually, cyber insurance is available only for a fixed tenure of 1 year.

Yes, reporting tenure can be extended depending on the insurer. However, usually a period of 90 days is allowed for extension.


You very well know that you’ve paid for it but are hoping to never require using it! When you file an insurance claim, you probably have suffered some type of loss or damage that is insured by your Insurer. This is when your Insurer offers you coverage and compensation for the losses covered or for the damages after validating your claim. So it is vital to be familiar with the claim process to avoid any headache at the later stage.

Your Policy

You may have bought an insurance policy, yet have thousands of queries and doubts. Our ‘Your Policy’ section is the fastest way to resolve your insurance related doubts and queries. All you need to do is attach your active insurance policy and write to us about your queries. We never let our customers down.

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